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Blank Product Code
Did you receive a delivery email without a code? Oops, that’s our bad, here’s what most likely happened and how to solve this.
Q: Why did my delivery email have a blank code?
Answer
That means that the product went out of stock the very moment you ordered. An unfortunate coincidence. This is a rare occurrence, and we are sorry this happened to you! The good news is, you don’t have to do anything. Your product will be sent as soon as it’s restocked, usually within 48 hours.
Q: What do I have to do when I received a blank product code?
Answer
Nothing. You will automatically receive your code as soon as it’s restocked. Usually, this takes no more than 24 to 48 hours. Please contact us if you haven’t received your product after 2 days.
What do you need help with?
Find the answers to frequently asked questions about your order, code, payment and more.
