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Your online safety is important to us! We have a number of Anti-Money-Laundering and Fraud Detection procedures in place. Sometimes our systems flag a security alert which results in an ID verification process for the customer. We do regret the inconvenience this causes for some innocent customers, but are proud of the scammers and fraudsters we stop right at our door from doing harm to others. On this page you can read all about the ID verification process and stay informed about on-going fraud and scam cases.
Find the answers to frequently asked questions about your order, code, payment and more.